Securus Technologies is a leading provider for inmate and criminal justice communications. They are known for enabling many different types of secure and safe communications between incarcerated inmates and their loved ones and family members. They are a company that is dedicated to provide transactions and business conduct that is credible and reputable. In contrast, they are bringing to light a recent company that has been less than honest when it comes to business transactions. The company is called Global Tel Link (GTL) and they are a communications company as well, however, they have been known to add seconds to phone calls that are being made as well as bill out for a double phone call when it was only a single. The disheartening acts are being made public and Securus Technologies is more than disappointed with the findings because they have worked hard to ensure that the industry is credible and honest.
The wrong doings have added uproar to the industry and Chief Executive Officer of Securus Technologies, Rick Smith, is offended by the measures they have taken just to collect extra money. Smith has always upheld his company to high standards of integrity and holds true to ensuring that Securus Technologies provides the best services possible for the community in a positive, honest and respectful manner. It’s not always about making money. It’s about serving the customers the best possible way that they can. The findings will be involved in a formal 17-page list ordered by the Louisiana Public Service Commission.
Securus Technologies headquarters are located in Dallas, Texas where they are responsible for 3,450 public safety, law enforcement individuals and correction agencies throughout the region. They are accredited through the Better Business Bureau (BBB) and are responsible for providing many different types of communication services throughout North America.